Visiting or Moving to Togo: Flights

Accra's Kokota International Airport on a hazy day.

A few things ground rules:
Finding a direct flight from Lomé that lands anywhere near your destination may be difficult.
On average, international flights in Lomé appear to be $500-600 USD more expensive than ones in Accra.

And as Accra is only 3ish hours away from Lomé by car, many expats living in Togo simply drive to Accra and enjoy a cornucopia of international flights. There's also shopping malls, movie theatres with current films and traffic laws that are obeyed! (A year-long multiple entry visa for Ghana costs $150 USD or so.)

Flights in Lomé and Accra are usually paid in cash if you are booking directly through the airline at their office. In fact, certain airlines may not allow you to book online if your IP address shows it is coming from West Africa. (Consider using a device to hide your IP address.)

We found great priced tickets with a certain Turkish airline, but were unable to book them online as our flight was departing from Africa. The website gave us an error message with a number to their call centre. We called, and while we were able to reserve the tickets, we were told that we had to make the payment at their office in Accra.

'OK, we're going to Ghana over the Christmas break, no problem. Where is their office?'

'It's in the Accra Airport.'

'And how can we pay?'

'We are proud to accept Visa, Mastercard and debit cards.'

'Are you sure, in our experience most places don't. We just want to make sure...'

'Absolutely, we proudly accept Visa, Mastercard and debit cards as means of payment.'

Well. We get to Accra (scroll down if you missed the tale of how we got into Ghana), drive to the airport and lo and behold, the airline office is no where to be found. They have a check-in gate, with a small sign stating that their office is adjacent to a hotel, somewhere else. Having never been to Accra and being map-less, this was not boding well.

We managed to find their office without much hassle.

'Your reservations are here,' the smiling lady behind the counter pronounces. 'That will be ¢2,576 per ticket.'

I hand her my Mastercard.

'Oh, I'm sorry, we don't accept Mastercard.'

I hand her my Visa card, which we planned only to use in emergencies.

'Oh, I'm sorry, we don't accept Visa. Cash -- Ghana Cedis -- only.'

'Excuse me, but just a few days ago, we called the Airline office and were clearly told several times that you accepted these as payment options. They didn't even mention cash.'

'There's a bank down the street, maybe you can get some Cedis there.'

In the sweltering heat, we trudged to the Barclays Bank. A smiling teller confidently pronounces that they are able to assist us, and taking out several thousand Cedis is not a problem. Then quietly, almost in passing the teller throws in that while possible, the transaction must take place at the main branch -- downtown. A vital tidbit of information, as it's late Friday afternoon and traffic in Accra is atrocious at best on any given day.

Rather than fight a losing battle, we continue with our vacation and return to the main branch of the bank early one morning the next week.

A surly middle-aged teller commands us to her wicket. I hand her the Mastercard and tell her how much we need withdrawn.

'Oh, we impose a limit of ¢1,500 per day. We can't give you that much money.'

'But, the teller at the other branch... uh,..' We were slightly flabbergasted.

I hand her the emergency Visa card as well. I figure that at least we would be able to purchase one ticket between the two cards. That's better than none, right?

She commands us to sit. The bank is air-conditioned and clean, so we don't mind the wait.

A few minutes later, we are beckoned.

'This one is blocked, and this one is giving an error message,' she says, thrusting the cards into our hands. 'You must call your bank.'

I reach for my phone, and start dialling the 1-800 number. This will be pretty expensive, I think to myself.

The phone starts ringing. A security guard grabs my arm.

'You can't use your phone in the bank.'

'But, the teller just told me to use my phone.'

'Out.' He's dragging us to the door.

'Isn't there an office, a quiet room we can use? It's loud out there, and I'd rather not be sharing my personal details with everyone on the street.'

He shakes his head.

We decide to stand next to two hired police officers guarding the ATM outside. At least we're sort of safe if our personal details are not.

I call the bank, and inquire about the Visa card. All of Accra decides to get louder. Cars start honking. A battered diesel dump truck decides to stop and rev his engine next to my ear. I can't hear the representative and she can't hear me. Finally I manage to answer some security questions, shouting out my birth date and digits of my SIN number to anyone who cares to listen. Oh, this card (which we've never used as it is an emergency card) had some problems while being activated.

'Great, let's activate it,' I say.

'Just a few more security questions. What is your mother's maiden name?'

This card is used by both of us, and we both had to fill out cardholder information. I ask her if she knows which one of us the question refers to. No idea, so I shout out my guess. She reads it back to me. Totally wrong. I shout it out again phonetically. This time we get the same letters.

'I'm sorry, that's the wrong answer, I can't help you any further.' Click.

I call Mastercard, and while waiting on hold, I start to wonder how much credit is left on my phone.

'Mastercard, how may I help you,' says the lady.

'You have one minute remaining,' says the phone.

I hang up. We buy some more credit, and try again.

'Is there a reason that the card has been frozen? '

'The reason the transaction was blocked, and your card frozen is because there was an attempted transaction from the Barclay's Bank in Ghana.'

'We notified you that we would be travelling in West Africa, is that note not on the file?'

'Oh yes, but this transaction took place in Ghana, not West Africa.'

My phone interrupts again.

We look at each other and decide that today is not our day. These plane tickets are not meant to be and so we leave Accra, spend the night at a beautiful mountain resort and head back to Togo.